How CatGenie Works

Uncategorised

|

minutes read

|

30 May 2024

CatGenie A.I. Help Guide

How the CatGenie A.I. actually works

The CatGenie A.I. is not a normal litter box. It connects to water, drainage, power and Wi-Fi, then automatically scoops, flushes, washes, sanitises and dries itself after your cat uses it.

A self-washing cat box, not a waste-storage tray

Most automatic litter boxes still store dirty waste in a drawer. CatGenie A.I. is different: waste is removed from the bowl, liquefied and flushed away through your home’s drainage.

Detects use

The unit detects when your cat has visited and can run a cleaning cycle automatically.

Scoops solids

Solid waste is collected from the bowl and moved into the hopper for processing.

Flushes waste

Liquids drain through the Washable Granules, while processed solids are flushed away.

Washes and dries

Fresh water and SaniSolution wash the bowl and granules before warm air drying.

The CatGenie A.I. cleaning cycle

Each full clean is designed to leave the bowl and Washable Granules clean, dry and ready for the next visit.

Your cat uses the CatGenie A.I.

Your cat uses the bowl like a normal litter area. The difference is that CatGenie A.I. uses reusable Washable Granules instead of clay, crystal, wheat or paper litter.

No traditional cat litter required

Liquids drain and solids are scooped

Liquids pass through the Washable Granules and drain away. Solid waste is scooped from the bowl and moved into the hopper, so it does not sit in a drawer or tray.

Waste is processed and flushed away

Inside the hopper, solids are broken down and flushed away through the connected drain hose. This is why the CatGenie A.I. needs access to a laundry drainpipe or toilet.

No waste drawer to empty

The bowl and granules are washed

Fresh water mixes with CatGenie SaniSolution to wash and sanitise the bowl and reusable granules. This helps remove the residue and odour that would normally stay in a standard litter tray.

Warm air dries everything

After washing, the CatGenie A.I. warm-air dries the bowl and Washable Granules. The full A.I. cycle takes about 40 minutes to scoop waste, sanitise, flush and dry.

Clean and dry for the next visit

What makes the A.I. model smart?

The CatGenie A.I. connects with the CatGenie App, giving you more control over cleaning, monitoring and supply tracking.

  • Monitor your cat’s usage through the app.
  • Set or adjust cleaning schedules from your phone.
  • Receive smart performance alerts.
  • Keep an eye on supplies for easier reordering.

Automatic, scheduled or manual cleaning

You can let CatGenie A.I. clean after your cat visits, set scheduled cleaning times, or manually start a cycle when needed.

For many households, Cat Activation Mode is the easiest option because the unit cleans based on actual use rather than relying only on a fixed schedule.

Supply note: SaniSolution can last up to 240 washes when used in Cat Activation Mode. Actual usage depends on your settings, number of cats and cleaning frequency.

What you need before installing CatGenie A.I.

CatGenie A.I. is a plumbed appliance. Before buying, make sure the installation area suits the unit and your cat.

Cold water Required for washing the bowl and granules.
Drainage Connects to a laundry drainpipe or toilet.
Power point Needed for the processing unit, pump and drying cycle.
Wi-Fi Required for CatGenie App features and smart control.
Important: Do not use normal cat litter in the CatGenie A.I. Clay, crystal, wheat, paper or other litter types can damage the unit, clog pipes and void warranty coverage. Use CatGenie Washable Granules only.

How the CatGenie App helps

The app is there to make the system easier to manage, especially for busy homes or multi-cat households.

Remote control

Adjust cleaning behaviour and monitor the unit without standing next to the machine.

Usage tracking

See when the unit is being used, which can help you understand your cat’s toilet routine.

Smart alerts

Receive performance alerts and supply reminders so you are not guessing when maintenance is needed.

Common questions

These are the questions most people ask before switching from a standard litter tray to a self-washing CatGenie system.

Where does the cat waste go?

Liquids drain through the Washable Granules. Solid waste is scooped into the hopper, processed, and flushed away through the connected drain hose.

Does CatGenie A.I. use normal cat litter?

No. CatGenie A.I. uses reusable CatGenie Washable Granules. Standard litter should not be used because it can damage the unit and clog plumbing.

Do I still need to scoop?

No daily scooping is required. The unit removes solids, flushes waste, washes the bowl and granules, then dries itself.

How long do the Washable Granules last?

Washable Granules are reusable and generally last around 4–6 months. You top them up when the level drops, rather than replacing a full tray of litter.

Where can CatGenie A.I. be installed?

Common installation areas include a laundry, bathroom or toilet, provided there is access to cold water, drainage, power and Wi-Fi.

Is it suitable for every home?

Not always. It needs the right plumbing access and a suitable location your cat will comfortably use. Check the installation requirements before ordering.

Ready to stop scooping?

CatGenie A.I. is built for homes that want a cleaner, lower-maintenance cat toilet system without waste drawers, disposable litter bags or daily tray cleaning.

View CatGenie A.I.